Shipping Policy

At BallezaShoes.com, we are committed to delivering your favorite footwear safely, quickly, and with the care it deserves.

Order Processing

All orders are processed within 1–3 business days after confirmation. Once your order has been dispatched, you will receive your order details through the contact information provided at checkout.

Delivery Time

We deliver across Pakistan through trusted courier partners.

• Major cities: 3–5 business days

• Other areas: 5–7 business days

Delivery times may vary slightly due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges will be calculated and displayed at checkout. Any promotional free shipping offers will be mentioned on our website or social media platforms.

Cash on Delivery (COD)

We offer Cash on Delivery for customers across Pakistan. Please ensure your provided phone number and address are correct to avoid delays.

Order Tracking

Once your order is shipped, you may receive tracking details through SMS, WhatsApp, or email (where applicable).

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery information. If an order cannot be delivered due to an incorrect address, an unavailable recipient, or repeated failed delivery attempts, additional charges may apply for re-shipping.

Damaged or Incorrect Items

We carefully check every pair before dispatch. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and supporting images.

For any shipping-related questions, contact us at:
Email: support@BallezaShoes.com
Website: BallezaShoes.com

Thank you for choosing BallezaShoes.com — stepping into style, comfort, and confidence.